Virtual Visit

Access Healthcare Anytime, Anywhere

Experience the convenience of virtual healthcare visits. This service ensures you receive quality medical care from the comfort of your home. Learn how to access and benefit from this innovative approach to wellness.

What is a Virtual Visit?

Is a quick, convenient way to access health care 24/7. A Virtual Visit lets you see a doctor from your mobile device or computer without an appointment. The doctors can prescribe medication when appropriate. On average, a virtual visit can take just 10-15 minutes.

What Do They Treat?

They treat non-emergency ailments such as:

Allergies

Migraines/ headaches

Bladder/ urinary tract infection

Pinkeye

Bronchitis

Rash

Cold/flu

Sinus problems

Diarrhea

Sore throat

Fever

Stomachache

Virtual Visit Cost

FREE virtual primary care

No matter which Centivo plan you choose, you’ll have access to FREE virtual primary care with Centivo Care. MDLive virtual urgent care and behavioral health visits are FREE before deductible.

Medicare Advantage Plan

For Medicare Advantage Plan, Physician Telehealth Service care cost the same as an in-person visit. MDLive virtual visits are $0 (visit networkhealth.com/city-of-racine for more information on MDLive)

Virtual Visit

Centivo Care

Download the Centivo Care App to schedule an appointment. Use the same log-in you created with the regular Centivo App.

MDLive Care

Download the MDLive App to schedule an appointment.

Items needed to register:

Health plan ID card
Credit card
Pharmacy location
About City of Racine Human Resources

Welcome to the City of Racine’s Human Resources department. Our passionate team is driven by the mission to empower our employees, enhance workplace diversity, equity, and inclusion, and recruit top talent to serve our vibrant community. Learn more about our values, objectives, and the services we provide in support of our city’s growth and development.

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